Performance

Quality assurance

Lapwing Education is committed to maintaining the highest standards of professional practice. As an education provider we are required to meet regulatory standards within our framework agreements set by Essex, Suffolk and Norfolk Local Authorities as well as adhering to Keeping Children Safe in Education in terms of compliance. Our education delivery is quality assured by commissioners and we consistently receive positive reports. We have a culture of continuous improvement and therefore welcome external quality assurance visits and feedback on how we can improve the quality of our service delivery.

Key performance indicators

Student attendance: 94% of students (189 out of 202) achieved higher attendance for 2023-24 than the previous year or at their previous setting.

Destination success: 92% destination success for 2022-23 cohort (tracked March 2024). This means 92% of young people (109 out of 118) were secure in their placement (employment, college, school, etc.) during the next academic year.

Qualification success: 91% of all City and Guilds accredited functional skills qualifications in English, mathematics and digital skills were achieved for learners sitting assessments throughout 2023-24. (124 out of 136 examinations were passed).

Retention rate: 97% (196 out of 202) students who enrolled with Lapwing for 2023-24 completed their education programmes as planned.

Social, Emotional & Mental Health progress: our 2023 -24 Thrive data shows…

• 95% of students who worked with Lapwing for at least 6 weeks made progress from their baseline assessment and against their SEMH targets.

• 66% of students made very good SEMH progress, which means moving at least one developmental stage, or 20% or more within a developmental strand after one term.

Stakeholder feedback

We work very closely with our stakeholders (including students, families and funders) and are therefore receiving constant feedback which helps shape our ways of working.

We undertake a student questionnaire twice a year and a parent/carer survey annually to capture feedback formally and to identify areas for development. Some headlines are included below:

Parent/carer questionnaire (July 2024)

100% of parents ‘strongly agreed’ or ‘agreed’ with the following statements:

• I would recommend Lapwing to another parent/carer

• My child/young person feels safe at Lapwing

• Lapwing make me aware of what my child/young person will learn and the activities they will complete during the year

• Lapwing make sure my child/young person behaves well

• My child/young person has received effective social, emotional and mental health support from Lapwing

• Lapwing encourages, promotes and celebrates equality and diversity in all of its activities and services

All parent/carers, apart from one, ‘strongly agreed’ or ‘agreed’ that:

• My child/young person is happy at Lapwing

• There is a good range of subjects and activities available to my child/young person at Lapwing and the provision is tailored to their interests

• My child/young person has special educational needs and/or disabilities (SEND) and Lapwing gives them the support they need to succeed

• When I have raised concerns with Lapwing they have been dealt with properly

• My son/daughter/child does well at Lapwing

• Lapwing let me know how my child/young person is doing

• Lapwing supports my child/young person’s wider personal development

Student questionnaire (June 2024)

• 97% of students are always or mostly happy with their Lapwing programme

• 92% of students feel like they are always or mostly making progress at Lapwing

• 99% of students always or mostly feel they get help when they need it

• 86% of students always or mostly work hard during Lapwing sessions

• 99% of students always or mostly feel safe at Lapwing (1% feel safe sometimes)

• 94% of students always or mostly feel they know how to keep themselves safe online

• 96% of students always or mostly enjoy Lapwing sessions

We also ask our students for their individual responses to the following questions and this gives us really useful information and feedback to ensure we continue to evolve our student-centred provision in line with our ethos.

What would you change about your Lapwing programme?     What makes a Lapwing session good or interesting?       What makes a Lapwing session bad or boring? What would you like to do more of at Lapwing?   Are there any other comments you would like to make?